Adelaide Veterinary Centre

- Many owners talk about using the practice for years and say they trust the team with multiple pets over a long period. - A recurring theme is calm, patient handling, especially for nervous or anxious animals; Ben and Miguel are both singled out for this. - Reviews also highlight friendly reception staff and good support across routine visits such as annual check-ups and vaccinations.

Adelaide Veterinary Centre is a VetPartners practice in Southampton. Recent feedback is strongly positive overall, with many owners describing years of use, kind handling of nervous pets, and supportive care for rabbits as well as cats and dogs. There is also one serious negative review about diagnosis, treatment choices, and an insensitive end-of-life comment from reception.

Services

•Routine care: annual health checks and vaccinations are clearly part of the practice’s day-to-day work. Recent reviews mention cats and dogs being seen for check-ups and jabs, with vets taking time to reassure pets during appointments.
•Consultations for illness and ongoing concerns: owners mention receiving advice and being talked through treatment options when pets are unwell or need further care.
•Rabbit and small pet care: several reviews point to ongoing support for rabbits, including one owner who said the team helped through a very difficult year with multiple rabbits.
•Serious illness and end-of-life discussions: reviews indicate the practice discusses treatment choices for more complex cases, including options mentioned around cancer care.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. One recent reviewer also mentioned using a monthly payment scheme, although no further detail was given.

People

•Ben (vet): repeatedly praised for being patient, knowledgeable and kind, especially with anxious dogs.
•Miguel (vet): warmly mentioned for his gentle, quiet manner with cats during check-ups and vaccinations.
•Cassidy (vet): described as relatively new to the practice and praised for calm, confident handling, including giving injections smoothly; also thanked for rabbit support.
•Luke: named by a rabbit owner as a key source of support during a tough year.
•Scott: mentioned positively for kindness and for discussing treatment options.
•Reception team: often described as friendly, welcoming and helpful, although one reviewer reported a distressing end-of-life conversation.

Reviews

4.8 stars from 144 Google reviews. Recent feedback is very positive overall, with one clear negative outlier.

•Many owners talk about using the practice for years and say they trust the team with multiple pets over a long period.
•A recurring theme is calm, patient handling, especially for nervous or anxious animals; Ben and Miguel are both singled out for this.
•Reviews also highlight friendly reception staff and good support across routine visits such as annual check-ups and vaccinations.
•Rabbit owners give particularly strong feedback, with Luke and Cassidy both thanked for sustained help through a difficult period; the main negative review centres on dissatisfaction with diagnosis and treatment, and an upsetting cremation comment from reception.

Reviews for Adelaide Veterinary Centre

Note: Showing the 10 most recent Google reviews out of 144 we track in total. Recent reviews may not be representative of overall sentiment.

Sarah Ridler

2 months ago

My boys were having their annual jabs and the vet was lovely with them, very thorough and even gave them some posh pate to lessen the pain from the injections(Not that they hurt, they just scream for attention) no screaming with the pate and plenty of reassurances given, about their over all health. I use the monthly payment scheme so there was no pain there either.

andrew tarboton

The team at Adelaide are very friendly and always treat our dog well. They go out of their way to make her feel comfortable every time we visit. They go out team are very knowledgeable and we have enjoyed many years of them looking after Roxy when needed

Jan Houghton

Adelaide Vets were recommended to me in 2018 by a friend who has used them for years for all her pets. I am so glad that I took her advice. Everyone from the Reception team to the Vets themselves, is absolutely lovely. They are all so friendly and professional and genuinely care about my little dog, Flo. I especially want to mention Cassidy, who is a relatively new Vet to the practice. What a lovely person she is and especially good at administering injections! It usually takes me, the Vet and at least one Vet Nurse to hold Flo still as she is such a wriggler but Cassidy managed it in seconds! 5 star rating for a fabulous service! Well done Adelaide 😊

Terri Strickland

Lovely staff

frank horsfall

Claire Denny

4 months ago

Can’t fault the practice or the staff! Such a friendly and welcoming vets. Despite what my very anxious nervous sausage dog thinks, all vets are so kind and patient towards him (and me!) last night saw Ben the vet who was very tolerant and patient of Frank and provided some great advice. All receptionists are always so kind and welcoming. We are glad we found you!

Carol J Collins

5 months ago

Great vet practice, been bringing my pets here approx 20 years, vets are very caring.

Paul Butler

6 months ago

Claire Callaway

I have had a health roller coaster of a year with my nine rabbits and all the staff at Adelaide have been nothing short of absolutely marvellous. The reception team are kind, compassionate and extremely helpful and Luke and Cassidy have supported me and my buns through a tough year and I will be forever grateful to them. I highly recommend Adelaide Vets for amazing care of your pets - especially rabbits.

Suzanne Houston

We took our cat for her annual check up and jabs last week - delighted to have been seen by Miguel this visit! He is so friendly and always super caring towards our girl - we really admire the way he always takes time to greet and talk quietly to her before anything else. Our very own Cat Whisperer - Thank you Adelaides for having such great staff.