Midforest Veterinary Practice

From the latest reviews available to us, owners most often describe vets taking time to keep pets calm during exams (including anxious dogs) and explaining findings and next steps (for example, a leg examination with a clear plan). There’s also a clear split in experiences between different branches: several reviews praise welcoming front-desk service and supportive care, while one recent review describes a very negative interaction about an outstanding balance and feeling judged when bringing in a rescued cat.

Services

Based on the website summary and review details, the clinic is associated with

•Small-animal veterinary care (species handled stated as small animals).
•Routine check-ups (including annual check-ups and an “old dog” check-up mentioned).
•Clinical examinations and discussion of next steps, including assessment of both legs and explanation of options.
•Support for anxious pets during visits, with vets taking time to help pets feel at ease during examination.
•Advice-giving during consults, e.g., guidance about what to do if a dog overheats.
•End-of-life support, with one owner describing an empathetic process when their dog died.
•Surgery is referenced in reviews (a dog needing a major operation), but the specific procedures offered by the clinic aren’t described in the information provided.

People

•Alice (vet): repeatedly mentioned for being patient with anxious dogs and keeping them calm during visits; also described as taking time to make a pet comfortable, examining both legs, and explaining the problem and what could be done next.
•Sarah: mentioned for taking time to put an older dog at ease during a check-up and offering practical extra advice (overheating).
•James: thanked by name for ongoing care “over the years” for a reviewer’s pets.
•Anna: named in one 1‑star review describing a phone conversation about payment where the reviewer felt not listened to and spoken to unprofessionally (role not stated).

Reviews

4.8 stars from 268 reviews. - Owners often mention time spent calming pets and handling nervous/anxious animals, rather than rushing the exam.

•Several reviews highlight clear explanations of what the vet found and what happens next.
•Some owners report a marked improvement after switching from another clinic, including a welcoming reception experience.
•One recent review describes a serious complaint about billing/communication and feeling judged, including an allegation that one branch refused an appointment until an (allegedly overstated) balance was paid; the same reviewer reports a more understanding response from a different branch.

Reviews for Midforest Veterinary Practice

Note: Showing the 5 most recent Google reviews out of 268 we track in total. Recent reviews may not be representative of overall sentiment.

sharon house

in the last week

Always get 100% and above from all the staff..🥰 Thank you James for all you have done for our pets over the years, and continue to do so still.

Barbara Gardiner

a month ago

I changed my vets to Midforest what a complete difference. Very welcome when I arrived receptionist so nice and the vet excellent just felt so comfortable and care towards my cat was excellent again can't fault!! Best decision I made was to change 😊. Deffo would recommend them!!!

chris lewis

Charles Blishen

2 months ago

Jess Dunham

Michelle Haworth

We have two pets registered with MidForest and I will NEVER allow them to go to the Totton branch due to the rude, cruel and officious way in which they spoke with me in the past and today. Specifically Anna who did not listen, did not care that my situation had changed recently (dog has to have a major operation) and that i have spent out all my saved up funds on that. Finally we rescued a cat from a horrid situation, brought it in for a check up in July and was treated like I had stolen him. Today Anna demanded that I pay the whole outstanding balance or they refused to see my now sick cat. She wanted over £700 in fact I owed just over £80! I was spoken to like absolute trash in a very passive aggressive and unprofessional way to the point where she was not listening, talking over me, talked down to me accused me of swearing at her when i said the word 'piss' and laughed at me down the phone. I hung up and spoke with Lyndhurst branch who were understanding and the balance was paid in full to them. I have cancelled my appointment in Totton as I will not allow these people any where near my animals. Do not take your pets to Totton, they did not notice the issue with my dog that now requires surgery even after annual check ups. All they care about is claiming on your insurance.

Liz Safe

6 months ago

Check up for my old dog today. Sarah took time to make him at ease. Offered extra advice if my dog overheats which I found very helpful. Keep up the great work.

K R

Very caring vet's! Especially Alice,who is such a caring,excellent vet who is so patient with our Rosie,who does get anxious, but Alice is brilliant at keeping her calm on her visits!

Cassandra Evergreen

8 months ago

Registered and got to be seen today and it’s been such a breeze and lovely visit after horrible experience we had at vets for pets Totton. Dr Alice took time to make my Chappy feel comfortable and although he was not scared she managed to examine his both legs and took time to explain me the problem and what we can do next. Absolutely can’t recommend enough!! We definitely found found our vet! 🤍🤍🤍

Nicola Reynolds

3 years ago

Lost my Staffie last year. The vet was very helpful and showed great empathy. The staff in general were sympathetic and made the process easy. Now my staffie puppy goes there and he’s happy to go without any worries.