Midforest Veterinary Practice – Vets in Southampton
Clinic Overview
Midforest Veterinary Practice, located in Southampton, is a highly regarded veterinary clinic with a commendable rating of 4.8 stars from 265 reviews on Google Maps. This rating signifies a strong level of satisfaction among a significant number of clients, indicating reliable and consistent service. The practice also functions as a Veterinary Nurse Training facility, suggesting a commitment to high standards and ongoing education in veterinary care.
The reviews highlight a mix of experiences. While the overall feedback is positive, with clients praising the compassionate and professional care provided by specific staff members like Dr. Alice and Sarah, there are instances of dissatisfaction. Dr. Alice, in particular, is noted for her patience and ability to calm anxious pets, which resonates with many pet owners seeking a gentle and understanding approach to veterinary care. Sarah is commended for her thoroughness and helpful advice, enhancing the clinic's reputation for personalized care.
However, not all experiences have been satisfactory. A notable negative review from a client named Michelle Haworth describes an unpleasant encounter at the Totton branch, with complaints about unprofessional behavior and billing issues. This review underscores the importance of addressing individual grievances to maintain the practice's overall positive reputation.
Despite this isolated negative feedback, the majority of reviews are overwhelmingly positive, reflecting a trustworthy and caring environment. Midforest Veterinary Practice appears to be a reliable choice for pet owners in Southampton, particularly for those seeking attentive and empathetic care from experienced veterinarians.
Special Services
Animals Treated at Midforest Veterinary Practice
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Midforest Veterinary Practice
Opening Hours
Hours
Reviews for Midforest Veterinary Practice
Note: Showing the 5 most recent Google reviews out of 265 we track in total. Recent reviews may not be representative of overall sentiment.
Michelle Haworth
a month ago
We have two pets registered with MidForest and I will NEVER allow them to go to the Totton branch due to the rude, cruel and officious way in which they spoke with me in the past and today. Specifically Anna who did not listen, did not care that my situation had changed recently (dog has to have a major operation) and that i have spent out all my saved up funds on that. Finally we rescued a cat from a horrid situation, brought it in for a check up in July and was treated like I had stolen him. Today Anna demanded that I pay the whole outstanding balance or they refused to see my now sick cat. She wanted over £700 in fact I owed just over £80! I was spoken to like absolute trash in a very passive aggressive and unprofessional way to the point where she was not listening, talking over me, talked down to me accused me of swearing at her when i said the word 'piss' and laughed at me down the phone. I hung up and spoke with Lyndhurst branch who were understanding and the balance was paid in full to them. I have cancelled my appointment in Totton as I will not allow these people any where near my animals. Do not take your pets to Totton, they did not notice the issue with my dog that now requires surgery even after annual check ups. All they care about is claiming on your insurance.
Liz Safe
6 months ago
Check up for my old dog today. Sarah took time to make him at ease. Offered extra advice if my dog overheats which I found very helpful. Keep up the great work.
K R
6 months ago
Very caring vet's! Especially Alice,who is such a caring,excellent vet who is so patient with our Rosie,who does get anxious, but Alice is brilliant at keeping her calm on her visits!
Cassandra Evergreen
8 months ago
Registered and got to be seen today and it’s been such a breeze and lovely visit after horrible experience we had at vets for pets Totton. Dr Alice took time to make my Chappy feel comfortable and although he was not scared she managed to examine his both legs and took time to explain me the problem and what we can do next. Absolutely can’t recommend enough!! We definitely found found our vet! 🤍🤍🤍
Nicola Reynolds
3 years ago
Lost my Staffie last year. The vet was very helpful and showed great empathy. The staff in general were sympathetic and made the process easy. Now my staffie puppy goes there and he’s happy to go without any worries.
Nearby Vets
Explore more trusted veterinary clinics near Midforest Veterinary Practice
Community Pet Clinic
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