Hedge End Veterinary Health Centre – Vets in Southampton
Clinic Overview
Hedge End Veterinary Health Centre in Southampton sees dogs, cats, rabbits, and other small animals, and is part of IVC Evidensia. The practice website also directs clients to guidance on what to do in an emergency when the clinic is closed. Recent feedback remains consistently positive, with owners often highlighting friendly service, clear explanations, flexibility around appointments, and a reassuring approach with anxious pets.
Services
- •General veterinary care for dogs, cats, rabbits, and other small animals.
- •Consultations are included within the practice’s Pet Health Club® Plus plan.
- •Out-of-hours emergencies: the website states there is guidance on what to do when the practice is closed.
- •Recent owner feedback adds practical detail on day-to-day care, including regular check-ups, flea treatments and injections through a health plan, and clear discussion of diagnoses and treatment options.
- •Reviews also mention support for anxious dogs, flexible appointments, text confirmations and reminders, medication reminders by email, online ordering for repeat medication collection, and helpful support with insurance claims.
Pricing
No published pricing information is currently available for this clinic.
People
- •Simon (vet): named by a long-standing client as a senior vet, with praise for clear explanations and appropriate care over many years.
- •Vets and nurses: reviewers describe the wider clinical team as knowledgeable, kind, professional, and especially patient with anxious pets.
- •Reception and admin team: often mentioned as welcoming, helpful, and flexible, with owners also noting useful reminders, booking confirmations, and general support.
Reviews
Google reviews are 4.8/5 from 277 reviews, with recent feedback strongly positive.
- •Friendly, reassuring service: owners regularly describe the team as welcoming, polite, professional, and caring.
- •Good support for anxious pets and owners: several recent comments highlight patience, reassurance, and a calm approach with nervous dogs.
- •Strong long-term loyalty: a number of reviewers say they have used the practice for many years, with some returning for a decade or more.
- •Clear communication and helpful follow-through: recent comments praise clear advice, flexibility with appointments, reminders about medication and bookings, and support with insurance paperwork.

