Hedge End Veterinary Health Centre

Hedge End Veterinary Health Centre treats dogs, cats, rabbits, and other small animals, and the website points owners to guidance on what to do in an emergency when the practice is closed. Reviews describe it as a corporate practice (no group name stated), but several clients say it feels personal in day-to-day care. Owners repeatedly mention same-day appointments when needed, clear explanations of diagnoses and treatment options, and supportive end-of-life care discussions for elderly cats.

Services

•Care for dogs, cats, rabbits, and other small animals (as stated on the clinic website).
•Consultations included as part of a Pet Health Club® Plus plan (plan details beyond this aren’t provided in the available site text).
•Emergency when closed: the website states there is information on what to do when the clinic is closed (no specific provider or process is included in the provided summary).
•From reviews: vets explain diagnoses clearly and discuss treatment options, and multiple owners describe support during end-of-life care for cats.

People

•Simon (vet): mentioned by name as a “senior vet” in one review; the client credits him (and other vets and nurses) with “excellent and appropriate care,” and specifically values clear explanations and treatment discussions.
•Reception team: described as welcoming and accommodating; one owner highlights that visits that feel daunting are made easier starting from reception, and another notes they were given aftercare information and reassurance as an anxious owner.

Reviews

4.8 stars from 251 reviews. - Long-term client relationships: multiple reviewers mention using the practice for 10+ years, including keeping cats registered from kittenhood into old age.

•Access to care: one reviewer reports getting a same-day appointment every time they needed one.
•Communication and decision-making: several reviews emphasise clear explanations and talking through treatment options, including reassurance for anxious owners and being sent away with aftercare information.
•End-of-life support: owners describe vets being kind, patient, and supportive when caring for elderly cats and during euthanasia decisions.
•Corporate but personal experience: one reviewer explicitly says it’s a corporate practice but feels like an independent because of how the team treats clients and pets.

Reviews for Hedge End Veterinary Health Centre

Note: Showing the 5 most recent Google reviews out of 251 we track in total. Recent reviews may not be representative of overall sentiment.

Margaret Tritten

3 weeks ago

I have been with this practice for many years and have always been treated with friendly and professional care

Andi Saunders

4 weeks ago

Jon Wilks

a month ago

We have brought our animals here for more than 10 years and have always had service second to none.

Mike Kendrick

Very friendly and helpful. We are always made to feel welcome.

Mary Sheridan

2 months ago

My cats, now 16, have been patients of Hedge End Vets since they were kittens. They have always received excellent and appropriate care, mostly from senior vet Simon but by other vets and nurses too. Diagnosis is explained clearly and treatment discussed. I have absolute confidence in Hedge End Vets and happily recommend this practice.

Phill R

Brilliant team, they've been there for us multiple times. When you connect with a vet team that you trust they're like gold... even though we're a fair distance away from them now, its still worth the extended trip to get great service of a team that cares for your loved one. 100% recommended.

Emjai

3 months ago

We have our two dogs registered here and every time we've needed an appointment it's been the same day and the care has been first class from the lovely reception team through to the vets, they are always so welcoming and accommodating and really do make a daunting trip to the vets a much better.

susan borras

5 months ago

I have been using this practice for many years and have always found the staff very helpful and kind. The Vets are knowledgeable and have always done their best to help my pets and to reassure me

Amy O'Toole

6 months ago

I cannot speak highly enough of the staff at the Hedge End Veterinary Health Centre. They have all been so kind with my pets and so thoughtful with me as an anxious owner. They have all taken the time to reassure me that my pets (today it was my cat, Comet) will be fine and ha ensured I have all of the after care information. Although they are a corporate vets, it feels like going to an independent practice as everyone tries so hard to show the greatest levels of care and respect to everyone they see. These are all people that love animals and truly understand what pets mean to their owners. Thank you to you all ❤️ x

Susan Race

a year ago

I have been using Hedge End Vets for about 10 years. During that time I have given “end of life care” to three elderly cats, one at a time - have just adopted a fourth. The vets have been really supportive with this, kind, patient and always discussing all the options available. Particularly empathic when the I have had to say “goodbye” to the cats. Excellent service.