Acupaws – Vets in Southampton
Clinic Overview
Acupaws provides a veterinary complementary medicine referral service led by vet Susan Andresier, intended to work alongside your primary-care vet and any conventional treatments/medications. The clinic offers appointments for complementary therapies (rather than routine general-practice care), and the website states that Acupaws is no longer accepting new referrals.
Acupaws provides a veterinary complementary medicine referral service led by vet Susan Andresier, intended to work alongside your primary-care vet and any conventional treatments/medications. The clinic offers appointments for complementary therapies (rather than routine general-practice care), and the website states that Acupaws is no longer accepting new referrals.
Based on the website and reviews, the service is commonly used for long-term/chronic conditions. Owners describe Susan taking extended time to assess pets before starting treatment, offering remote support via Zoom calls and text messages, and using modalities such as acupuncture, herbal medicine and homeopathy; one review also mentions laser treatment. A separate review describes her taking time to settle an anxious dog before attempting a blood sample, with results back the next day.
Services
From the clinic website
- •Acupuncture
- •Herbal Medicine
- •Homeopathy
- •Holistic wellness consultations
- •Referral-based service designed to complement (not replace) a primary-care vet and conventional medications/treatments
From the latest written reviews available to us
- •Support for chronic/complex problems including arthritis and mobility issues, degenerative myelopathy, epilepsy, skin allergy, and liver/heart concerns
- •Laser treatment mentioned alongside acupuncture for degenerative myelopathy (review detail)
- •Some remote consultations/follow-up described via Zoom calls and text messages
- •Blood sampling mentioned in one review (with next-day results reported)
People
- •Susan Andresier (vet): Named on the website as leading the referral service. Reviewers repeatedly mention her approach with anxious or sensitive dogs—for example, taking time to help a nervous French bulldog relax before attempting a blood sample, and handling treatments gently so dogs “relaxed quickly.” Owners also describe her as spending quality time assessing both pet and owner before treatment, and providing ongoing support (including Zoom/text contact in one case).
Reviews
4.8 stars from 13 reviews. “”
- •Owners commonly report using Acupaws for ongoing management of chronic conditions, especially arthritis/mobility problems, neurological disease (degenerative myelopathy), and issues like epilepsy and skin allergy.
- •Several reviews describe observable improvements such as better mobility, being “pain free,” and “very good progress,” attributed to acupuncture, herbs, homeopathy, and (in one case) laser.
- •The most repeated experience detail is time and gentleness during appointments, particularly with anxious or sensitive pets (e.g., calming a dog before blood sampling; dogs relaxing quickly during treatment).
- •One owner specifically notes reduced reliance on pharmaceuticals after introducing herbs and acupuncture as part of support for multi-issue senior care.
Animals Treated at Acupaws
Animals We Treat
Companion Animals
Farm Animals
Pricing at Acupaws
Opening Hours – Acupaws
Opening Hours
Reviews for Acupaws
Note: Showing the 5 most recent Google reviews out of 13 we track in total. Recent reviews may not be representative of overall sentiment.
J Hughes
2 years ago
Susan was very kind, compassionate and patient with my French bulldog. He can be anxious around vets but she reassured him and took the time to get to know him and relax him before attempting to get a blood sample from him. The results were back the next day too! Susan is highly knowledge and I would highly recommend her to anyone.
J Hughes
2 years ago
Susan was very kind, compassionate and patient with my French bulldog. He can be anxious around vets but she reassured him and took the time to get to know him and relax him before attempting to get a blood sample from him. The results were back the next day too! Susan is highly knowledge and I would highly recommend her to anyone.
Janeen Davis
3 years ago
An amazing experience for animal and owner with tremendous results. Quality time taken carefully to assess the animal and owner before treatment is given. We will continue to use Acupaws for our animals, just wish we had done it sooner.
Alison Egleton
4 years ago
We met Susan for the first time today, we live in Kent and travelled to Warsash, having had zoom calls and text messages over the past year with her. She has been treating Boo for Epilepsy and a skin allergy and he has made very good progress. She is kind, caring and very dedicated. Our local vet was happy to refer Boo to Susan at our request. I didn't want Boo to have conventional medication for the rest of his life to treat his epilepsy. Susan is treating him with a combination of homeopathy and herbal medicine. I feel very blessed to have found her for Boo.
Alison Egleton
4 years ago
We met Susan for the first time today, we live in Kent and travelled to Warsash, having had zoom calls and text messages over the past year with her. She has been treating Boo for Epilepsy and a skin allergy and he has made very good progress. She is kind, caring and very dedicated. Our local vet was happy to refer Boo to Susan at our request. I didn't want Boo to have conventional medication for the rest of his life to treat his epilepsy. Susan is treating him with a combination of homeopathy and herbal medicine. I feel very blessed to have found her for Boo.
Kelly Suriol
4 years ago
Susan is an absolute star! My 14-year-old ridgeback Biba and I have been visiting since last year. Susan has been supporting Biba with liver, heart & arthritis issues reducing the number of pharmaceuticals she had been taking considerably, instead using herbs and acupuncture. Susan is very tuned in to both K9 and owner, recognising that my beloved is a sensitive soul and providing treatment to accommodate her needs. Biba loves to visit Susan and is very chilled out with her, which is a lovely way to support her in her latter years.
Kelly Suriol
4 years ago
Susan is an absolute star! My 14-year-old ridgeback Biba and I have been visiting since last year. Susan has been supporting Biba with liver, heart & arthritis issues reducing the number of pharmaceuticals she had been taking considerably, instead using herbs and acupuncture. Susan is very tuned in to both K9 and owner, recognising that my beloved is a sensitive soul and providing treatment to accommodate her needs. Biba loves to visit Susan and is very chilled out with her, which is a lovely way to support her in her latter years.
Andy Dobson
4 years ago
Our GSD (Gabby) was diagnosed with Degenerative myelopathy in July 2020. For those of you who know of this disease it is a one-way trip! Over the next 8 months, she was treated by Susan. The difference that Susan made was that Gabby was pain free and we believe that Susan's treatments of Acupuncture and Laser allowed her to stave off this disease for longer than being untreated. Susan was gentle, and Gabby relaxed quickly when being treated by her. I would, without question, recommend Susan Andresier to treat your animal.
Andy Dobson
4 years ago
Our GSD (Gabby) was diagnosed with Degenerative myelopathy in July 2020. For those of you who know of this disease it is a one-way trip! Over the next 8 months, she was treated by Susan. The difference that Susan made was that Gabby was pain free and we believe that Susan's treatments of Acupuncture and Laser allowed her to stave off this disease for longer than being untreated. Susan was gentle, and Gabby relaxed quickly when being treated by her. I would, without question, recommend Susan Andresier to treat your animal.
Louise Gould
6 years ago
My 9 1/2 year old labrador was diagnosed with arthritis 2 years ago. Since having treatment with Susan, his mobility has significantly improved and he has his spark back again. Susan has such a kind, gentle, reassuring manner and an incredibly calming presence, that I benefit from the sessions as much as my dog does! Her help and advice in all areas of my dogs health has been valuable. Highly recommended.
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