
Vets Now in Southampton is a reputable veterinary clinic that specializes in providing emergency care, as evidenced by its 4.3-star rating from a substantial 470 Google reviews. This suggests a generally positive reception among pet owners in the area. The clinic is particularly noted for its emergency services, which operate during nights and weekends, ensuring pets receive urgent care when most other veterinary practices are closed.
Customer feedback highlights the clinic’s proficiency and compassionate care. For instance, Tony Roderick praised the clinic for saving his cat's life through a prompt emergency procedure, showcasing the team’s capability in handling critical situations efficiently. Similarly, Samantha Langdon appreciated the excellent service, although she mentioned the high costs, which she acknowledged were beyond the clinic's control. Dawn Farnham and Laura Robertson also shared positive experiences, noting the thorough examinations and attentive care provided to their pets. These reviews underscore the clinic’s dedication to delivering comprehensive and timely veterinary care, which is crucial in emergency situations.
While pricing is mentioned as a concern by some reviewers, the clinic’s prompt administrative support, such as immediate insurance form submissions, is recognized as a positive aspect of their service. The staff's professionalism and attentiveness, even during busy periods, indicate a well-managed operation that prioritizes both pet welfare and customer assurance.
Overall, Vets Now in Southampton is well-regarded for its emergency veterinary services, with numerous testimonials attesting to the high level of care and expertise provided by the team, making it a reliable choice for urgent pet care needs.
Note: Showing the 5 most recent Google reviews out of 470 we track in total. Recent reviews may not be representative of overall sentiment.
a week ago
No words can actually describe how amazing this place was. We took our cat on a Sunday for an emergency procedure. He was seen and operated on within a couple of hours, well looked after over night and discharged to his day vets the next morning for after care. Would highly recommend. Thank you vets now for saving our boys life.
a week ago
Had great service from emergency vets on a Sunday afternoon, my only lost star is for the horrendous costs which I know is out of their control. Both vets were really helpful, I was kept up to date as much as possible and the administration staff put my insurance form in almost immediately. Thank you.
a month ago
Absolutely amazing service for an emergency appointment. These aren't my normal vets. We were seen quickly, and a thorough examination was done on my dog, including blood tests. Not once did I feel like we were being rushed, even though there were more people waiting. I wouldn't hesitate to use them again.
2 months ago
We needed to bring our little cat Sylvie in for an emergency appointment on Sunday and from start to finish, the service we received was outstanding. From the intital phone call for advice, to being greeted so warmly at the centre, the team were outstanding from start to finish. Sylvie was treated with such care and time was taken to examine her and form the best treatment plan. We are so grateful to the team for their kindness and care (especially on a Sunday evening!) and we are so grateful to them for looking after our little girl. Thank you all.
4 months ago
i rushed my kitten into them very very poorly floppy and lethargic and having seizures they took him from me and set to work , pleased to say (spot) is a lot better than he was on arrival not out of the woods but better and gaining weight thankyou ladies you were all amazing
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