
The Pet Vet Southampton, located in Southampton, is a veterinary practice with a commendable reputation, reflected by its 4.2-star rating from 492 reviews on Google. The clinic serves as a veterinary nurse training facility and provides emergency veterinary services, ensuring comprehensive care for pets.
Customer feedback highlights the clinic's strengths in service quality and staff professionalism. The reviews mostly commend the friendly and welcoming nature of the staff, from the front desk to the veterinary professionals. Clients frequently note the clean and organized environment of the clinic, which contributes to a positive experience during visits. The veterinary team is praised for their knowledge, patience, and ability to handle pets with care, even those that may be anxious or aggressive.
Individual reviews underscore the high standard of care provided. Jason Cronin and Deepa Balaji Rao both emphasize the clinic's supportive and professional service, with Jason particularly noting the reasonable pricing. Kerry Harris appreciates the attentive and comforting approach towards her nervous pet, Monty, while Marlena Palczak values the convenient scheduling and thorough communication provided by the team.
However, there is a mention of dissatisfaction regarding the transparency of the pet health plan costs. Aaron Hill points out the additional, undisclosed annual vet visit fee required for plan members, which may impact perceived value.
Overall, The Pet Vet Southampton is well-regarded for its skilled care and supportive staff, with minor areas for improvement in communication about service costs. The clinic is highly recommended by numerous pet owners for its dedication to the well-being of their pets.
Note: Showing the 5 most recent Google reviews out of 492 we track in total. Recent reviews may not be representative of overall sentiment.
a week ago
The practice itself nice, vets seem good and knowledgeable, would usually give 5 stars but their pet health plan is a bit of a con in my opinion. So your covered for flea and worm treatment for x amount a month, but to give it to you you have to see a vet once a year (not covered), so you need to factor in an extra £55 a year (which is fine if they tell you in advance... but they dont), which means my local vet would of been better value for money on their plan, however i couldn't know this as it isn't disclosed before taking the plan out that you HAVE to pay to see a vet on top once a year.. So hope this helps someone else.
2 months ago
Whilst not ideal we have had to visit The Pet Vet twice in the last three weeks and both experiences have been brilliant. From the warm welcome on arrival, clean waiting area through to the actual care it was as good as a visit to a vet could be. The consultation was on time with vet knowledgeable, informative and engaging. Great care and not ridiculously priced. Highly recommend The Pet Vet should you need care for your pet.
3 months ago
We have had such a great experience at the Pet Vet! The entire team is incredibly supportive, welcoming and helpful - from the front desk to the doctors. Our cat osho can be bit jumpy and aggressive, but the staff handles him with such calm and care. It’s amazing to see how relaxed he becomes in the exam room. They know exactly how to pacify him and get things done smoothly. Huge kudos to the team for their patience, professionalism and kindness. Highly recommended for anyone looking for a vet that truly understands and cares for our pets Deepa
3 months ago
Everyone working here are always so friendly and helpful, from the front desk upon arrival to when you leave. I know my Chi-Poo Monty is well looked after and cared for on his visits. The vets always takes the time to be friendly with him when as he gets very nervous. Thank you to all the team at Southampton for the spectacular work you do!
5 months ago
I’ve been going to this veterinary clinic for years with my cats and couldn’t be happier. The team is always friendly and welcoming, and they offer appointment times that fit my schedule. The care and communication are excellent — I always feel my pets are in good hands.
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