Southampton PDSA Pet Hospital, The Joan Stainer Centre – Vets in Southampton
Clinic Overview
- Compassionate end-of-life care is a recurring theme, with several owners describing respectful support when pets were put to sleep or cared for in their final moments. - Treatment and surgical care are reviewed well, including a cat C-section that “went to plan,” a dog operation, and treatment that helped a poorly dog recover within a few days. - Day-to-day service is often praised, with comments about polite phone manner, appointments running on time, and nurses taking time to listen.
Southampton PDSA Pet Hospital (The Joan Stainer Centre) is part of PDSA, a charitable provider offering free and low-cost veterinary care to pets in need. Recent reviews continue to highlight compassionate end-of-life support, alongside surgical care such as a cat C-section and a dog operation. Owners also often mention appointments running on time and staff who listen carefully without rushing.
Services
- •Free and low-cost veterinary care for pets in need.
- •General medical treatment for illness and ongoing problems; recent reviews mention treatment for an unwell dog that improved within a few days.
- •Surgery, with recent examples including a cat C-section and a dog operation.
- •End-of-life care and euthanasia, with several owners describing respectful and compassionate support in their pets’ final moments.
- •Parasite treatment, including flea treatment mentioned by reviewers.
- •Veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
No individual staff members are named in recent reviews, but owners regularly praise the team for compassionate bereavement support, polite and caring telephone communication, and a calm approach during appointments where they feel listened to rather than rushed.
Reviews
4.7 stars from 858 Google reviews. Recent feedback is mostly very positive, with a few mixed experiences around phone contact and front-desk communication.
- •Compassionate end-of-life care is a recurring theme, with several owners describing respectful support when pets were put to sleep or cared for in their final moments.
- •Treatment and surgical care are reviewed well, including a cat C-section that “went to plan,” a dog operation, and treatment that helped a poorly dog recover within a few days.
- •Day-to-day service is often praised, with comments about polite phone manner, appointments running on time, and nurses taking time to listen.
- •Access and communication are the main weaker point in recent feedback: one owner said it can be hard to get through by phone, and another described an unhelpful and rude phone interaction.
