Pet Vet

Pet Vet says it operates fully equipped clinics providing routine and emergency healthcare for small animals, with out-of-hours emergencies handled by VetsNow when the clinic is closed. Recent feedback remains mixed: some owners describe straightforward routine care, good aftercare, and supportive help with longer-term conditions, while others report difficult consultations and feeling pushed toward extra tests or treatments. Reception and front-desk interactions are often praised even in otherwise negative reviews.

Services

• •General small-animal veterinary care: the clinic presents itself as covering both routine and emergency care for small animals.
• •Routine preventive care: reviews mention vaccinations, microchipping, and nail clipping, including one cat owner who said their pet was spayed, vaccinated, microchipped, and had nails clipped across visits.
• •Surgery and routine procedures: owners specifically mention cat spays and neutering, with positive accounts describing pets as well looked after afterwards.
• •Ongoing condition support: one owner credits the team with helping manage a dog’s rare heart condition over several years, including support as the dog’s health later declined.
• •Emergency arrangements: the clinic states that VetsNow provides out-of-hours emergency cover when the practice is closed.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review comments on cost are mixed: some owners say the price was good, while others objected to recommended add-on tests or treatments and felt under pressure.

Examples mentioned by reviewers include

• •£70 for ear-mite medication
• •£100 for a blood test before a cat spay
• •£400 for a parvo test before vaccination

People

Named team members mentioned by customers include

• •Amber: mentioned warmly by a cat owner, who said their cat enjoys visits with her.
• •Monique: named in negative reviews about a puppy consultation, with complaints about manner, handling, and suggested testing.

Across multiple reviews, reception and front-desk staff are often described as polite, friendly, and helpful.

Reviews

Google rating: 3.6/5 from 157 reviews.

• •Routine cat care gets some strong positive feedback: owners mention smooth neutering/spaying, vaccinations, microchipping, and good aftercare, with one reviewer saying all four of their cats were well looked after.
• •Reception staff are a consistent positive theme: even several unhappy reviewers still describe the front-desk team as lovely, polite, or helpful.
• •Consultation style and trust are the main complaints: several negative reviews describe feeling judged, spoken to harshly, or pushed toward extra tests or treatments, including disputes over suggested blood tests, parasite treatment, and parvo testing.
• •There are also positive accounts of longer-term support: one family says the clinic’s care and guidance helped their dog with a rare heart condition enjoy several more years of life, though one reviewer also reported confusion with the out-of-hours VetsNow handoff.