Pet Vet – Vets in Southampton
Clinic Overview
- Speed can be good in some cases: one reviewer described the service as “very quick and efficient.” - Communication and bedside manner are common concerns: several owners say they felt dismissed, rushed, or not listened to, including one account involving a nervous rescue puppy. - Costs and trust are recurring issues: multiple reviews describe the clinic as expensive or overly focused on charges, with complaints about repeat testing, treatment recommendations, and inconsistent answers around prescriptions. - Support is viewed unevenly: one owner appreciated the same-day euthanasia appointment and separate entrance but strongly criticised being asked for payment before the procedure, while another reviewer said the nurses and reception staff were lovely and caring.
Pet Vet is a small-animal veterinary clinic in Southampton with two sites, offering routine care as well as emergency care; when the clinic is closed, out-of-hours emergencies are handled by VetsNow. Recent feedback gives a mixed picture overall: some owners describe fast, efficient appointments, while several others raise concerns about communication, empathy, and how costs are handled. Reviews also mention dissatisfaction in some cases around repeated testing or treatment recommendations.
Services
- •General small-animal veterinary care: routine consultations and treatment for common pet health needs across the clinic’s two sites.
- •Emergency care: emergency support is offered, with out-of-hours emergencies handled by VetsNow.
- •Surgery and end-of-life care: services mentioned include neutering/castration, microchipping, and euthanasia; one owner says a same-day euthanasia appointment was arranged and that they were offered a side entrance instead of using the waiting room.
- •Diagnostics and follow-up treatment: reviews reference blood tests, urine samples, sedated X-rays, and wound dressing changes.
- •Preventive treatments: flea and worming treatments are also mentioned, including repeat prescription requests.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews also describe pricing as a recurring concern, including one report of £300 for a wound dressing change and another describing “hundreds of pounds weekly” during a diagnostic workup.
People
No individual vets or nurses are named, though one reviewer specifically praised the vet nurses and reception team as lovely and caring.
Reviews
Pet Vet has 3.7 stars on Google from 163 reviews. Recent written feedback is mostly negative, with these themes appearing repeatedly
- •Speed can be good in some cases: one reviewer described the service as “very quick and efficient.”
- •Communication and bedside manner are common concerns: several owners say they felt dismissed, rushed, or not listened to, including one account involving a nervous rescue puppy.
- •Costs and trust are recurring issues: multiple reviews describe the clinic as expensive or overly focused on charges, with complaints about repeat testing, treatment recommendations, and inconsistent answers around prescriptions.
- •Support is viewed unevenly: one owner appreciated the same-day euthanasia appointment and separate entrance but strongly criticised being asked for payment before the procedure, while another reviewer said the nurses and reception staff were lovely and caring.
