Pet Vet, located in Southampton, is a veterinary clinic with a somewhat mixed reputation as evidenced by its 3.6-star rating from 156 reviews on Google. This suggests a range of experiences among clients, with significant feedback on both ends of the satisfaction spectrum.

On the positive side, several reviewers have praised the clinic for its professional service and caring staff. For example, a reviewer named Ana commended the clinic for the excellent care provided to her cat, Luna, highlighting smooth communication and attentive service. Another reviewer, Z H, expressed satisfaction with the prompt service and professional staff, noting reasonable pricing. Steve Slattery also shared a positive experience, emphasizing the care and professionalism during his four cats' neutering procedures.

Conversely, some reviews detail less favorable experiences, particularly with a staff member named Monique. A reviewer named Becky described an encounter where Monique allegedly misdiagnosed her puppy, leading to unnecessary distress and a recommendation for costly procedures. Another reviewer, Chelsea, recounted feeling belittled during a consultation, with Monique allegedly insisting on an unaffordable blood test for her cat. Despite these negative interactions, both Becky and Chelsea acknowledged the politeness and helpfulness of the reception staff.

The contrasting reviews indicate that while some clients have had positive experiences with Pet Vet, particularly highlighting the professionalism and care from certain staff members, others have encountered issues that suggest potential inconsistencies in service delivery. This mixed feedback highlights the importance of considering individual experiences alongside overall ratings when choosing a veterinary clinic.