Heathside Veterinary Surgery

Heathside Veterinary Surgery offers routine and advanced in-house diagnostics and procedures (including radiography, ECG, endoscopy, and laparoscopic spays) and states it provides 24-hour emergency cover, 365 days a year. It’s also listed as a veterinary nurse training facility. In recent reviews, owners repeatedly mention vets taking time to explain options (including treatment prices), fitting people in when appointment mistakes happen, and small touches like providing a certificate.

Services

Based on the clinic website summary and customer reviews, services mentioned include

•Consultations
•Surgery/operations (including neutering and laparoscopic spays)
•Dentistry
•Hospitalisation
•In-house laboratory work
•Radiography (X-rays)
•ECG
•Blood pressure monitoring
•Endoscopy
•Pharmacy/dispensing
•K-Laser
•Nurse clinics
•Emergency care: stated 24-hour emergency cover, 365 days per year, with an emergency service outside usual surgery hours

People

No individual clinicians are named in the information provided. What owners describe includes

•Vets taking time during appointments and explaining conditions and next steps clearly (“explained everything… nothing was too much trouble”).
•Staff keeping owners informed about treatment options and prices before proceeding.
•Front-desk/clinic team flexibility: one reviewer says they were still “slotted… into an appointment” after getting the day wrong.

Reviews

Google rating: 4.7 stars from 331 reviews. - Clear explanations and unhurried consultations (owners describe vets spending time and talking things through).

•Communication throughout care, including discussing options and expected costs before treatment.
•A welcoming setup for different pets: separate areas for cats/small animals and dogs were specifically appreciated.
•Practical help and “small touches”: staff assistance with access (ramp mentioned) and a “certificate” provided after a visit.

Reviews for Heathside Veterinary Surgery

Note: Showing the 5 most recent Google reviews out of 331 we track in total. Recent reviews may not be representative of overall sentiment.

Katy Dillard

in the last week

The vet took so much time and care with our dog... he explained everything to us and nothing was too much trouble. Thank you.

Laura Howley

a week ago

Wouldn't change, a fantastic place that care and understand how both animals and their owners feel in all situations.

Ursula Pearce

3 weeks ago

Friendly and professional staff. Great communication throughout. Clearly very caring of the animals in their care. The certificate was a lovely touch!

Deadmetal

a month ago

Very friendly and welcoming. Managed to slot me into an appointment when I got the day wrong for my appointment.

Robbie Flynn

2 months ago

This is a wonderful Vets ...Used and trusted by the Cat Welfare Group .....

linda Brown

Excellent veterinary practice. Always made to feel welcome. Staff are very friendly and helpful and compassionate. Great service every time.I would certainly recommend them.

Bernadette Jones

Love this vets been going here for 5 years with my German shepherd always lovely

Helen Yates

Heathside always make you and your pet feel welcome and keep you well informed of options and prices of treatments. I would recommend everybody to them as they have always gone above and beyond to help you and your pet also everyone is very welcoming and helpful

Nicki Sheppard

7 months ago

Lovely vets. Staff friendly and welcoming. Really like that there is separate areas for cats /small animals and dogs. There are even treats on offer which is a nice touch. Plus leaflets and helpful info. It’s a pleasant place to visit even if the reason for going isn’t. The website is good and I really appreciate being able to book non urgent appointments online.

Hayley Litster

All the staff are so friendly and knowledgeable. Nothing is too much trouble. I wouldn’t hesitate in recommending this practice to anyone with a fury family member