Brook House Veterinary Centre – Vets in Southampton
Clinic Overview
Brook House Veterinary Centre is a small-animal practice established in the 1960s and is part of CVS (UK) Limited. The practice is set up for routine care and in-house diagnostics (X‑ray and ultrasound), with on-site dental facilities. Reviews describe appointments being “easily available,” a nurse helping with claw clipping for an “annoyed” cat, and a case where a feral pigeon was managed with infection-control precautions (asked to wait outside due to possible avian flu) before the vets explained options and proceeded with euthanasia.
Brook House Veterinary Centre is a small-animal practice established in the 1960s and is part of CVS (UK) Limited. The practice is set up for routine care and in-house diagnostics (X‑ray and ultrasound), with on-site dental facilities. Reviews describe appointments being “easily available,” a nurse helping with claw clipping for an “annoyed” cat, and a case where a feral pigeon was managed with infection-control precautions (asked to wait outside due to possible avian flu) before the vets explained options and proceeded with euthanasia. A small number of reviews raise concerns about recent drops in service—specifically continuity of care, reception attitudes, and charges for short appointments.
Services
- •Consultations for small animals
- •Dentistry (website notes on-site dental facilities)
- •Diagnostic tests and imaging (ultrasound and X‑ray listed)
- •Surgery, including neutering
- •Vaccinations and parasite control
- •Microchipping
- •Nurse clinics, including nail clipping and anal sac expression
- •Blood pressure checks and six-month health checks
- •Home visits
- •Species listed on the website: dogs, cats, rabbits, guinea pigs, hamsters, and backyard poultry
- •Reviews also describe a walk-in case involving a feral pigeon (string foot) that was assessed by the team and ultimately euthanised due to severity.
- •Emergency care: during normal hours, clients are advised to contact the practice for guidance; out of hours, emergencies are handled by MiNightVet Southampton or MiNightVet Winchester (as stated on the website).
- •Veterinary Nurse Training facility (from structured clinic data)
Pricing
- •One reviewer reports being charged “over 100£” for a first ~5-minute kitten check, and “over 80£” for a second short check-up a week later.
People
- •Rebecca (nurse): specifically praised for being “incredibly patient and kind” while cutting the claws of an “very annoyed” cat; another review describes her as “brilliant” and “wonderful” with a cat during an appointment.
- •Becky (receptionist): described as “incredibly helpful and knowledgeable” when booking an appointment.
- •Ally: mentioned positively by name (“as always, wonderful!”) but without further detail.
- •One review describes a “senior veterinarian” consulting with another vet to explain options in a severe bird case, leading to euthanasia.
Reviews
4.5 stars from 196 reviews.
- •Appointments described as easy to get, with specific praise for nurse support during handling tasks like claw clipping.
- •Clear explanations and decision support in complex or severe situations (including cancer management advice for a cat, and euthanasia after discussing options for a severely injured bird).
- •Infection-control caution mentioned in a bird case (asked to wait outside due to possible avian flu risk).
- •Conflicting experiences around service and costs: some reviewers praise reception as friendly and efficient, while others describe unhelpful reception attitudes, lack of continuity of care, and concerns about being charged without receiving the service expected; one reviewer reports high fees for short kitten check-ups.
Special Services
Animals Treated at Brook House Veterinary Centre
Animals We Treat
Companion Animals
Farm Animals
Pricing at Brook House Veterinary Centre
Typical prices at Brook House Veterinary Centre in Southampton, Hampshire (where available). Prices can change—check with the clinic to confirm.
22 prices available. Last updated 11 Feb 2026.
Consultations
Please contact practice
Please contact practice
Please contact practice
Vaccinations
Neutering
Prescription Fees
Euthanasia
Cremation
Other Services
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Hours
Reviews for Brook House Veterinary Centre
Note: Showing the 5 most recent Google reviews out of 196 we track in total. Recent reviews may not be representative of overall sentiment.
Johnnyblue Blue
2 months ago
Always get good service at this vets. Appointments are easily available and i have recently enrolled my cat onto the healthy pet club. Special praise for Rebecca who was incredibly patient and kind in cutting my very annoyed cats claws.
Patricia Grant
2 months ago
Difficult to explain as my cat has complex problems due to a cancerous condition. But I have been given good advice and I'm hoping that it can be managed.
Patricia Grant
5 months ago
Difficult to explain as my cat has complex problems due to a cancerous condition. But I have been given good advice and I'm hoping that it can be managed.
Andy Townsend
5 months ago
I found a local feral pigeon that was suffering from string foot. I took him to the reception and they asked me to wait outside as she could have avian flu, which was proactive for health of other pets, and then their senior vetinarian inspected her and with the advice of another vet explained the best options for her care. Although the case was severe enough to need euthanasia, the kindness, informative and genuine care all at the team had makes me confident it was the right decision and I would recommend their care for any pet owner. Thank you to all who helped today!
Andy Townsend
7 months ago
I found a local feral pigeon that was suffering from string foot. I took him to the reception and they asked me to wait outside as she could have avian flu, which was proactive for health of other pets, and then their senior vetinarian inspected her and with the advice of another vet explained the best options for her care. Although the case was severe enough to need euthanasia, the kindness, informative and genuine care all at the team had makes me confident it was the right decision and I would recommend their care for any pet owner. Thank you to all who helped today!
Jen B
a year ago
We have been at these vets for years. We said goodbye to one of our cats there. We have been quite happy but in recent months the service has really gone down hill. No continuity of care, really unhelpful attitudes of reception staff and taking payments without providing the service paid for. It is time to move elsewhere. Very sad
Jen B
9 months ago
We have been at these vets for years. We said goodbye to one of our cats there. We have been quite happy but in recent months the service has really gone down hill. No continuity of care, really unhelpful attitudes of reception staff and taking payments without providing the service paid for. It is time to move elsewhere. Very sad
Agata Zalewska
a year ago
I've find Little kitten in my garden and im going to my vet for check up ,because she was sick ,after 5 minut checkin they charge me over 100£ and the said i must coming again after one week for check up,again 5 minut,the charge me over 80£,before Second check up i let them know so i can't afford this appoitment,but the don't care about this So after i lost my anotger cat
Janice Weir
a year ago
Very caring vets. Excellent service. They have my trust for my cats best needs. Reception staff really friendly and efficient. Ally, as always, wonderful!
Brogan Chivers
a year ago
Me and my partner booked in our cat with Becky the receptionist at chandlers ford. She was incredibly helpful and knowledgable. She booked us in to brook house where rebecca the nurse was brilliant, so helpful and really wonderful with our cat sapphire. Would really recommend the excellent service. 10/10
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