
#25 Vet in Southampton, Hampshire
Animed Veterinary Hospital & Equine Unit, located in Southampton, offers a range of veterinary services, including emergency care available 24/7, and serves as a training facility for veterinary nurses. The clinic has a mixed reputation based on 13 Google reviews, averaging a 4.2-star rating. While this suggests generally favorable experiences, the relatively small number of reviews means the data set might not fully capture the clinic's performance.
Among the individual reviews, there's a mix of positive and critical feedback. A 5-star review by Helen Thomas praises the clinic for its compassion and care during a difficult time, highlighting the supportive approach of the staff. Allan Davey also commends the staff's caring nature in another 5-star review. On the other hand, Marcia Harcourt's 1-star review expresses dissatisfaction with a change in appointment policies, which now require separate visits for multiple pets, leading to increased inconvenience and costs. Luisa Marie's 3-star review points out a communication issue regarding follow-up care after an out-of-hours visit, suggesting room for improvement in client guidance. Neil Glasspool, rating it 4 stars, notes the clinic's efficiency and friendliness, though he mentions occasional delays and a need for clearer insurance processes.
While the clinic seems to excel in emergency care and compassionate service, some clients have reported logistical challenges and communication issues. With no transparent pricing information available, potential clients may need to inquire directly for specific costs. Overall, Animed Veterinary Hospital appears dedicated to animal care, but prospective clients might benefit from clarifying procedures and policies during initial consultations.
Note: Showing the 5 most recent Google reviews out of 13 we track in total. Recent reviews may not be representative of overall sentiment.
7 months ago
Always thought animed were the best as regarded them in the highest esteem as they have always been fantastic with all of my dogs I've had and still have. But unfortunately my opinion has now changed as always had all 5 of my docs looked at at the same time in one appointment block whether by the vet or the nurse for their healthy pet checks. But phoned to book them all in as usual but now I'm told they can't see all 5 if my dogs at once as it takes up to much of there time and I now need to split them and make two appointments which I'm far from happy about as that's basically four trips of 10 miles at a time and extra costs on my diesel bill. So it now seems that animed care more about making money than actually the care of the animals they see. So very disappointed in animed as I can't see what the difference is whether you take in 1 dog or 5 as they are still getting paid by healthy pet club. Obviously it's not as much as paying on every visit.
8 months ago
Really great out of hours, then they booked during day hours to be told by Cora I needed to see my own vet as I am poaching there customers appointments! Was not amused, I assumed they were just seeing the thing through with my dog, if they had told me that I needed to go straight to my own vets after initial out of hours appointment I would have agreed!
a year ago
Always an efficient and friendly service. Sometimes appointments run late, but emergencies do occur. Insurance claims process could be simpler and better explained.
a year ago
They made what was a heart breaking time easier. They showed care and compassion not only to our cat but ourselves as well. Even making sure we were OK to drive before we left.
2 years ago
Great staff and very caring
Explore more trusted veterinary clinics near Animed Veterinary Hospital & Equine Unit / MiNight Vet Southampton
38 Wildern Ln, Hedge End, Southampton SO30 4EH, UK
6 Dibles Rd, Warsash, Southampton SO31 9HZ, UK
Chilworth Point, 1 Chilworth Rd, Southampton SO16 7JQ, UK
62-96 Commercial Rd, Totton, Southampton SO40 3AG, UK
