Animed Veterinary Hospital & Equine Unit / MiNight Vet Southampton

Animed Veterinary Hospital & Equine Unit (including the MiNightVet Southampton service) is a purpose-built hospital offering both small-animal and equine care, with on-site hospitalisation and a stated 24-hour emergency service for small animals. Based on the information available, it appears set up for urgent cases and ongoing care across multiple species (dogs, cats, small pets, and horses/ponies/donkeys), rather than being a consult-only clinic.

From the latest reviews, owners most often mention compassionate handling during difficult situations (including end-of-life care), and that the out-of-hours service can be very good. However, a couple of reviewers describe frustration around policies/communication—specifically being asked to split multi-pet “healthy pet checks” into more than one appointment, and being told follow-up daytime care should be handled by their usual vet after an out-of-hours visit.

Services

•24-hour on-site emergency care for small animals provided via MiNightVet Southampton (as stated on the clinic website summary).
•Hospitalisation for small animals (on-site, as stated on the clinic website summary).
•Small-animal care for dogs, cats, and small pets (website summary).
•Equine care for horses, ponies, and donkeys (website summary; also reflected in an equine client review).
•Healthy pet checks are mentioned in reviews, including checks carried out by a vet or nurse (reviews).

People

•Cora (role not stated) is named in reviews in relation to a client being told they should take a daytime follow-up appointment to their own vet after an out-of-hours visit; the reviewer felt this was handled poorly and described the conversation as accusatory (“poaching” appointments).

Reviews

Google rating: 4.3 stars from 14 reviews. “”

•Out-of-hours care is praised, with one reviewer describing it as “really great,” though they were unhappy with what happened when it moved into daytime follow-up.
•Compassion during distressing situations, including one review describing support during a “heart breaking time” for their cat and staff checking they were OK to drive before leaving.
•Equine clients describe long-term satisfaction, including a pony owner of nearly 10 years citing kindness and compassion.
•Policy/expectation issues around appointments, including a repeated complaint that five dogs could no longer be seen in a single appointment block for healthy pet checks, which the owner felt increased travel and costs.
•Operational friction noted: some reviews mention appointments can run late due to emergencies, and that the insurance claims process could be simpler and better explained.

Reviews for Animed Veterinary Hospital & Equine Unit / MiNight Vet Southampton

Note: Showing the 5 most recent Google reviews out of 14 we track in total. Recent reviews may not be representative of overall sentiment.

Maria Savolainen

2 months ago

I've been with Animed Equine for almost 10 years now and they've always been absolutely brilliant with my pony and me! Always treating us both with such care and kindness and the upmost compassion! Even when I'm overthinking about my little man and having a meltdown! Can't thank you enough :) highly recommend!!

Simon Keeble

4 months ago

Marcia Harcourt

7 months ago

Always thought animed were the best as regarded them in the highest esteem as they have always been fantastic with all of my dogs I've had and still have. But unfortunately my opinion has now changed as always had all 5 of my docs looked at at the same time in one appointment block whether by the vet or the nurse for their healthy pet checks. But phoned to book them all in as usual but now I'm told they can't see all 5 if my dogs at once as it takes up to much of there time and I now need to split them and make two appointments which I'm far from happy about as that's basically four trips of 10 miles at a time and extra costs on my diesel bill. So it now seems that animed care more about making money than actually the care of the animals they see. So very disappointed in animed as I can't see what the difference is whether you take in 1 dog or 5 as they are still getting paid by healthy pet club. Obviously it's not as much as paying on every visit.

10 months ago

Luisa Marie

8 months ago

Really great out of hours, then they booked during day hours to be told by Cora I needed to see my own vet as I am poaching there customers appointments! Was not amused, I assumed they were just seeing the thing through with my dog, if they had told me that I needed to go straight to my own vets after initial out of hours appointment I would have agreed!

11 months ago

Neil Glasspool

a year ago

Always an efficient and friendly service. Sometimes appointments run late, but emergencies do occur. Insurance claims process could be simpler and better explained.

Helen Thomas

They made what was a heart breaking time easier. They showed care and compassion not only to our cat but ourselves as well. Even making sure we were OK to drive before we left.

Allan Davey

2 years ago

Great staff and very caring