Animed Veterinary Group - Hedge End | Vets in Southampton, Hampshire

Animed Veterinary Group – Hedge End is part of the Animed Veterinary Group, a long-established practice that treats both small animals and equines (including horses, ponies and donkeys). The wider group advertises a 24-hour on-site emergency care and hospitalisation service at its hospital site (via MiNightVet).

From the latest reviews, this branch is often described as organised and supportive for routine care and admin, with owners calling out

•regular updates “every few hours” when a dog stayed overnight
•reception support with getting a new pet registered and explaining the process step by step
•a waiting/reception experience that includes staff giving treats to dogs

A recurring practical downside mentioned is that the waiting area and consulting rooms can feel “stuffy,” with reviewers noting a lack of air conditioning.

Services

Based on the website summary and reviews, services and capabilities mentioned include

•Small animal care (dogs, cats, and small pets)
•Equine care (horses, ponies and donkeys)
•Vaccinations (reviews specifically mention a kitten’s “first jabs” and “second jabs”)
•Overnight stays/hospitalisation (a dog staying overnight is specifically mentioned, with frequent progress updates)
•24-hour emergency care and hospitalisation available through the group’s hospital site (via MiNightVet)

People

•Vicky/Vicki (reception): mentioned by name in multiple reviews. Owners describe her as welcoming and helpful, including guiding a first-time owner through pet registration and “what to do,” and giving dogs treats at reception.
•Vets and nurses (not named): reviewers mention receiving “very good advice and help,” and one owner highlights getting regular updates every few hours during an overnight stay.

Reviews

Google rating: 4.6 stars from 48 reviews. - Frequent mentions of helpful communication and guidance, especially for new registrations and routine visits like vaccinations.

•One detailed example of inpatient communication: a dog kept overnight with updates “every few hours.”
•Multiple reviewers single out reception staff by name for being welcoming and practical (including giving treats to dogs).
•Comfort/facilities drawback raised more than once: consulting rooms and waiting area described as stuffy due to lack of air conditioning.

Reviews for Animed Veterinary Group - Hedge End

Note: Showing the 5 most recent Google reviews out of 48 we track in total. Recent reviews may not be representative of overall sentiment.

ADE JONES

3 months ago

We've received very good advice and help from the vets and nurses. Vicky on reception is always welcoming and happy to see us as are the dogs when she gives them treats. The only negative is the lack of air conditioning, the waiting area and particularly the consulting rooms so lack in air and are stuffy. Well done to the staff who have to cope with it. Come on Animed, get the air conditioning installed😉

5 months ago

Alex Nanton

7 months ago

Brilliant care, when my dog had to stay in overnight I had regular updates every few hours. Thank you.

4 months ago

Christine Welsh

a year ago

The team at Animed are brilliant. Vicky who works on reception at the Hedge End branch is always so welcoming and helpful. Our pets have been well looked after by this veterinary practice since we moved to the area 3 years ago and we are very happy with the service. Thank you all for being so caring.

10 months ago

Victoria Orsini

2 years ago

Very good, professional, caring and very nice reception ladies at the hospital

Viktor “Vik” Bitto

Good service, nice people.

Kayleigh Ramsey

3 years ago

Being my first time registering a pet I was super anxious about the whole process but from start to finish Vicki the receptionist guided me through the whole process and what to do! I brought my kitten in for his first jabs and immediately felt warmed and welcomed, everyone is friendly and amazing with my beautiful boy! Book appointments is easy and his second jobs went amazing aswell! I've felt super relaxed throughout and everyone has been helpful with everything ive asked! I've already recommended my partner to move here and will continue to recommend Animed to friends and family! Thank you so much for everything you do! I've attached some photos of my boy! He loves the vet and the people in it :)

Nikki Blatchley

New to the area and needed to find a veterinary practice for our 2 furbabies! Absolutely 10/10 for this practice and the hospital. All the staff were friendly, caring and helpful. Definitely the best practice we've belonged to! Thanks so much x

Animed Veterinary Group - Hedge End