Animed Veterinary Group - Hedge End – Vets in Southampton
Fair £
16 Prices Tracked
Corporate
Verified PricesClinic Overview
- Reviewers regularly praise the team for being friendly, caring, and professional, with especially warm comments about the reception experience. - Vicky/Vicki is mentioned several times for her welcoming manner, help with registration and appointments, and making pets comfortable. - Communication during inpatient care stands out as a strength, including one owner who said they received updates every few hours while their dog stayed overnight.
Services
- •Small animal care: The practice sees dogs, cats, and small pets for general veterinary care, with reviews mentioning support for cats, dogs, and newly registered kittens.
- •Equine care: The wider group also treats horses, ponies, and donkeys.
- •Routine appointments and vaccinations: Recent examples include helping a first-time owner through registration, first kitten vaccinations, and follow-up visits.
- •Hospitalisation and overnight stays: Owners mention dogs staying overnight and receiving regular progress updates every few hours.
- •Emergency and more advanced care: The wider group advertises 24-hour emergency care and hospitalisation through its hospital site via MiNightVet, and owners also refer to the wider Animed hospital/Shedfield site for more serious issues.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services.
People
- •Vicky / Vicki (reception): Repeatedly praised for being welcoming, helpful, and good at guiding owners through registration and appointments; several reviewers also mention her giving dogs treats at reception.
- •Vets and nurses: Praised for helpful advice, caring support, and clear communication, including during overnight stays.
- •Reception team: More broadly described as friendly, professional, and reassuring.
Reviews
Google rating: 4.6/5 from 47 reviews.
- •Reviewers regularly praise the team for being friendly, caring, and professional, with especially warm comments about the reception experience.
- •Vicky/Vicki is mentioned several times for her welcoming manner, help with registration and appointments, and making pets comfortable.
- •Communication during inpatient care stands out as a strength, including one owner who said they received updates every few hours while their dog stayed overnight.
- •The only repeated negative theme is the building feeling warm and stuffy, particularly in the waiting area and consulting rooms, because there is no air conditioning.
